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Informal Complaint

Definition overview

1 Definition

A Complaint expressed either verbally or in writing to a relevant delegate, which is not dealt with through a formal process of the University. It may involve a discussion with relevant parties in order to receive information and explore options on resolving the matter. It does not involve a formal investigation or the determination of evidence.

2 References

UniSQ Defined.

3 Definition Information

Approved Date


Effective Date


Record No


Complying with the law and observing Policy and Procedure is a condition of working and/or studying at the University.

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