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Policy and procedure resources

Wondering where to start?

Begin with the Policy Library Framework Roadmap. Consult an overview of the policy environment or click on the Policy Change Decision Tool, which will help you to identify what type of change you’re trying to achieve and guide you on where to go next with reference to the Policy and Procedure Framework. Still unsure? Contact and we’ll be glad to help.

Is it a Delegation?

We have developed an easy to use tool that will help you identify whether or not you’re dealing with Delegations - and what your next steps might be. Click here to use our Is it a Delegation? tool.

Watch this video to learn the delegation basics. You’ll even get a chance to check your knowledge!

Historical Versions

Need a copy of a historical policy instrument? Please send a request to