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Complaint

Definition overview

1 Definition

An expression of dissatisfaction made in relation to an action, Decision or omission within the responsibility and control of the University, a University Member or a Student, where a response or resolution process is expected wherever possible.

2 References

USQ Defined.

3 Definition Information

Approved Date

31/8/2015

Effective Date

31/8/2015

Record No

15/490PL

Failure to comply with this Policy or Policy Instrument may be considered as misconduct and the provisions of the relevant Policy or Procedure applied.

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