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Exit Surveys or Interviews Procedure

Procedure overview

1 Purpose

PLEASE NOTE: All human resource management policy instruments are currently under review to ensure alignment with the new Enterprise Agreement. Contact the People Portfolio for more information.

To provide Employees with an opportunity to comment on the organisation's strengths and weaknesses through the use of an exit survey or interview.

2 Scope

This Procedure applies to all voluntarily terminating Employees who have held continuing positions or fixed-term positions.

3 Procedure Overview

The University will provide an opportunity for terminating Employees to participate in an exit survey or interview to discuss the organisation's strengths and weaknesses.

4 Procedures

All continuing and fixed-term Employees voluntarily terminating employment with the University will be invited to participate in a confidential exit survey. Exit surveys are conducted online following an Employee's departure. Individual Employees are not identified in the survey, and only aggregate results are presented to University management.

Where an Employee chooses to meet with a People Portfolio representative in addition to completing the exit survey, the exit interview will be recorded and retained in the People Portfolio.

5 References

Nil.

6 Schedules

This procedure must be read in conjunction with its subordinate schedules as provided in the table below.

7 Procedure Information

Accountable Officer

Chief People Officer

Responsible Officer

Chief People Officer

Policy Type

University Procedure

Policy Suite

Termination and Separation Policy

Subordinate Schedules

Approved Date

12/12/2018

Effective Date

3/4/2019

Review Date

3/4/2024

Relevant Legislation

Policy Exceptions

Policy Exceptions Register

Related Policies

Related Procedures

Related forms, publications and websites

People Portfolio Website

Definitions

Terms defined in the Definitions Dictionary

Employee

A person employed by the University and whose conditions of employment are covered by the Enterprise Agreement and includes persons employed on a continuing, fixed term or casual basis. Employees also include senior Employees whose conditions of employment are covered by a written agreement or contract with the University....moreA person employed by the University and whose conditions of employment are covered by the Enterprise Agreement and includes persons employed on a continuing, fixed term or casual basis. Employees also include senior Employees whose conditions of employment are covered by a written agreement or contract with the University.

Procedure

An operational instruction that sets out the process to operationalise a Policy....moreAn operational instruction that sets out the process to operationalise a Policy.

University

The term 'University' or 'UniSQ' means the University of Southern Queensland....moreThe term 'University' or 'UniSQ' means the University of Southern Queensland.

Definitions that relate to this procedure only

Keywords

Exit interviews, exit surveys, termination, feedback

Record No

13/324PL

Complying with the law and observing Policy and Procedure is a condition of working and/or studying at the University.

* This file is available in Portable Document Format (PDF) which requires the use of Adobe Acrobat Reader. A free copy of Acrobat Reader may be obtained from Adobe. Users who are unable to access information in PDF should email policy@usq.edu.au to obtain this information in an alternative format.